At CrushLink, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social messaging service. Please read this policy carefully to understand our practices regarding your data.
1. Age Requirement
CrushLink is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not use our service or provide any personal information to us.
If we become aware that we have collected personal information from a user under 18, we will take steps to delete such information promptly. If you believe we have collected information from someone under 18, please contact us immediately.
2. Information We Collect
2.1 Information You Provide
When you use CrushLink, we may collect information that you voluntarily provide, including:
• Account information (username, email address, profile picture, display name, bio, and the country set in your phone's region settings, which other members see as a small flag next to your avatar)
• Messages and content you send through the Service
• Information you provide when contacting us for support
2.2 Automatically Collected Information
We automatically collect certain information when you use the Service:
• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, access times, pages viewed, app features used)
• Usage information (how you interact with the Service, features you use)
• Location information (if you grant location permissions)
2.3 Third-Party Information
If you sign in through third-party authentication services (such as Google or Apple), we may receive information from those services in accordance with their privacy policies and your permissions.
3. How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve the Service
• Process and deliver messages between users
• Authenticate users and manage accounts
• Send you notifications (with your consent) about messages and Service updates
• Detect, prevent, and address technical issues and security threats
• Enforce our Terms of Service and prevent abuse
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, data analytics, payment processing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control.
4.4 With Your Consent
We may share your information with your explicit consent or at your direction.
5. Message Privacy
People who message you through your public link may not have a CrushLink account. Please be aware that:
• Messages sent through a public link without an account are not tied to a profile, but complete privacy cannot be guaranteed in all circumstances
• We may need to access message content to provide the Service, investigate abuse, or comply with legal obligations
• If you choose to share personal details in messages, that information becomes part of the conversation
• Recipients of your messages may be able to identify you through the content you share
6. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.
Messages and content may be retained for a reasonable period after account deletion to ensure Service continuity and to comply with legal requirements.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities
To exercise these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your use of the Service. These technologies help us improve the Service, analyze usage patterns, and provide personalized experiences.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Service or at the contact: crushlink@buildlaunch.dev
By using CrushLink, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.